HOW CAN WE HELP YOU?
We have compile a list of FAQs that you can easily read, understand and learn.
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FREQUENTLY ASKED QUESTIONS
What can I expect after contacting Innovative Pest Management?
You have either call us through our hotline or had requested a call back via our enquiry form. Any missed call will be returned as soon as we can whereas for any enquiry via email or our form, we will return back the call within 2 hours. This include both Saturday and Sunday.
What are the steps taken after our initial contact?
We always will set up a complimentary site visit. This is to ensure that a fair and competitive non obligatory quotation will be given on the spot you.
Why is there a need for a complimentary inspection?
Gone are those days where a service technician comes to a premise to do only spraying. We have evolve to making sure pest identification is important before we proceed to finding the correct solution to eradicating the pest at hand.
What happen after I had sign up for a pest program with Innovative Pest Management?
All new clients are manage by our customer service team. They will be the one who will make arrangement for all the appointment. Each customer service is supported by a team of technicians and a supervisor. So rest assure, you are taken care of.
Do I need to make an appointment every month for my pest control service?
Your account will be handle by your own district Customer Service Personnel. They will be one making the arrangement monthly for your pest service.
What if I have to change my appointment?
You can simply call us to reschedule your appointment and a new date will be given to you.
How much is the call back charges and how long is the respond time?
As long as you are on a monthly package with us, we do not charge for any call back.
Our respond time is normally 2-4 hours upon the first contact.
How often should I schedule pest control treatments?
The frequency of pest control treatments depends on the severity of your pest problem and the type of pest you are dealing with.
How long will it take to get rid of my pest problem?
The time it takes to get rid of a pest problem depends on several factors, including the type of pest, the severity of the infestation, and the treatment method used.
Are natural pest control methods effective?
Natural pest control methods can be effective for some types of pests and in some situations, but they may not be as effective as chemical treatments for more severe infestations.
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We would love to hear from you!
We love to talk ” Pest”. Let us know how we can help you. From getting your F&B Pest Contract to sharing your home with creepy crawlers. Let us know. Nothing is too big or small for us.
Don’t hesitate to call us, email us or send us through the contact form.