We have been engaging their services for the past 7 years. All their staffs are detailed oriented and meticulous in their routine servicing. Premise remain pest free and in good hands. Special mention to our routine service engineer Mohamad Shah Haikal is hardworking, very detailed and professional. Looking forward to many years of cooperation ahead and reasonable pricing.

Hadi has been very knowledgeable and insightful with what he has shared. Would recommend him as also his service is tiptop!

I highly recommend Innovative Pest and I have done so to many people who have also now used them and are also happy. When we were doing a renovation a few years ago, some termite activity was seen. So I began to look around for a pest company. Some were slow to respond or didn't reply at all. A "brand name" company responded but their solution was not appropriate and their pricing was ridiculous, would have cost 2 or 3 times the price. Fazly was very prompt in replying, fast in coming down to do an assessment and also recommended the correct treatment, which required drilling into the foundation to inject anti-termite chemicals. (more…)

I would like to give my compliment to Mr. Yap Chye Koon, explain to him about what our company facing. And during the visit, he makes us understand better. And also told him that we are faced bad service from different company. So told him that we expect a good outcome. And yes, thanks Mr. Yap for really marks your words. I would like to give a compliment to your Technician Muhd Riduan Bin Yacoub. He has done a good job. My director loves the way he did for the cockroach flush out treatment. And all of us a satisfied. So far, we don't see any more crawling creature. We hope for the monthly servicing the technician will be good as Mr. Muhd Riduan.

Adi from Innovative Pest Management was professional, and he was patient and detailed when explaining the pest issues and proposed remedy. He effectively addressed the infestation, prioritised customer satisfaction with prompt responses and transparent communication. Would highly recommend Adi from Innovative Pest to anyone looking for pest control solutions.

Reached out to Innovative Pest Control for booklice issue and was linked up with Mr Yap. He was very knowledgeable, prompt and helpful - he even managed to squeeze me in his schedule quickly to inspect my house while I was overseas. He even followed up with an update after and responded to all my concerns. He also gave me advice on what I can do to reduce the booklice at home. Very honest and reassuring. I had another pest issue (ants) after where his colleague, Danial came down to assist. He was very nice and polite as well. Did what he needed to do to eliminate the pests and also took into account that I had very young children at home so he was extra careful not to spray/apply gel around the easily accessible areas. Thank you Mr Yap and Danial! You both are really genuine and kind! I would highly recommend engaging them if you are dealing with any pest issue - it's fast and effective! (I tried to control on my own but wasted time and money). Thank you once again!

I had a great experience with Yap. He was accommodating and pleasant, very willing to listen and propose reasonable solutions. He had a wealth of knowledge and was willing to share. Would highly recommend to all.