Privacy Policy for Innovative
Pest Management

Privacy Policy

Welcome to Privacy Policy for Innovative Pest Management. At Innovative Pest Management, we are committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use and safeguard your personal information. This policy applies to our website and all the quality pest management services offered by Innovative Pest Management.

Information Collection

We collect personal identification information from you in a variety of ways, including when you visit our website, fill out a form (such as a request for a quote or a contact form), subscribe to a newsletter or interact with our services. This information may include:

  • Your name
  • Your email address
  • Your phone number
  • Your mailing address
  • Information about your pest control needs and property details

You may, however, visit our site anonymously. We will collect personal identification information from you only if you voluntarily submit such information to us. You can always refuse to supply personally identification information. Except that it may prevent you from engaging in certain website-related activities or receiving certain services.

Non-Personal Identification Information

We may collect non-personal identification information about you whenever you interact with our website. Non-personal identification information may include the browser name, the type of computer, technical information about your means of connection to our site. Such as the operating system and the Internet servicel providers utilised and other similar information. This data is primariy used for website administration, trend analysis and to improve the user experience.

Web Browser Cookies

Our website may use "cookies" to enhance your experience. Cookies are small text files that are placed on your computer's hard drive to help websites remember your preferences, understand how you interact with the site and improve functionality.

You have the option to refuse cookies or to be alerted when cookies are being sent. Most web browsers are set to accept cookies by default, but you can usually modify your browser setting to decline cookies if you prefer. However, please note that disabling cookies may prevent you from taking full advantage of all features of our website. To manage your cookie settings, consult the documentation for your specific web browser.

How We Use Collected Information

Innovative Pest Management may collect and use your personal information for the following purposes:

  • To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalise user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.
  • To improve our Site: We may use feedback you provide to improve our products and services.
  • To send periodic emails: We may use your email address to send you information and updates pertaining to your order or service request. It may also be used to respond to their inquiries, questions and/or other requests. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

We utilise industry-standard security technologies, including firewalls, encryption and secure socket layer (SSL) certificates, to safeguard your data during transmission and storage. Our employees are trained on data privacy and security practices and are required to adhere to strict confidentiality policies.

Sharing Your Personal Information

We do not sell, trade or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes, provided that you have given us your permission.

Security

We monitor our Site and databases for fraudulent or abusive activity. Unauthorised attempts to upload or change information, to defeat or circumvent security measures or to utilise our systems for other than their intended purposes are prohibited and may result in criminal prosecution. The use of Secure Socket Layers (SSL) certificates encrypts information during transmission.

Changes to this Privacy Policy

Innovative Pest Management has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site or your dealings with this site, please contact us at:

Singapore
2 Yishun Industrial Street 1
#07-33 Northpoint Bizhub
Singapore 768159
Hotline: +65 6909 0988

By email: admin@innovativepest.sg
By phone: +65 9028 6993

This document was last updated on 1st October 2025.